Last updated: November 14, 2025

Introduction

At Nameslug, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights as a user. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you register or use our services:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Account credentials (username and hashed password)
  • Payment-related information (processed securely by third-party gateways)

1.2 Technical & Usage Information

  • IP address
  • Browser type & device information
  • Server logs
  • Pages visited, time spent, and activity within the client area
  • Cookies and tracking data used to improve platform functionality

1.3 Hosting-Related Data

  • Server usage statistics
  • Resource consumption
  • Security logs related to abuse, spam, or attacks

2. How We Use Your Information

Nameslug uses collected data for the following purposes:

  • Account creation and management
  • Service delivery (hosting, DNS, email, servers, etc.)
  • Billing and payment processing
  • Sending important service notifications and security alerts
  • Detecting and preventing fraud, abuse, and unauthorized activity
  • Improving website performance and customer experience
  • Legal compliance and dispute resolution

3. How We Store and Protect Data

We use industry-standard security measures to protect your information, including encryption, limited access control, firewalls, and secure data centers. Despite these efforts, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute protection.

4. Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

  • Payment processors (for handling payments securely)
  • Domain registries & registrars (when registering domains on your behalf)
  • Technical service providers (email delivery, monitoring services, etc.)
  • Legal authorities if required by law or to prevent fraud or abuse

All third parties we work with follow strong data protection standards.

5. Cookies

Nameslug uses cookies to enhance performance and user experience. Cookies help with:

  • Staying logged in
  • Remembering preferences
  • Traffic analysis and website performance

You can disable cookies through your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

  • Access the personal data we store about you
  • Request correction of inaccurate data
  • Request deletion of your data (where legally allowed)
  • Request account closure
  • Withdraw consent for non-essential processing

7. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal requirements. Account data may be retained for record-keeping or fraud prevention, even after cancellation.

8. Third-Party Links

Our website may contain links to external websites. Nameslug is not responsible for the privacy practices of third-party sites.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

Nameslug may update this Privacy Policy at any time. The “Last updated” date at the top will reflect changes. Continued use of our services means acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy or want to request data access, correction, or deletion, please open a support ticket in your Nameslug client area.